Shipping policy

Thank you for shopping with Vanity Yard. We are committed to providing a smooth, reliable, and timely shipping experience for all our customers.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

During peak seasons or high order volume, processing times may take slightly longer.

🚚 Shipping Time

Estimated delivery times are as follows:

Local Orders: 3–12 business days
International Orders (if available): 7–20 business days

Delivery times may vary depending on your location, customs clearance, weather conditions, or courier delays.

💰 Shipping Charges

Shipping fees are calculated at checkout based on your location and selected delivery method.

We may also offer free shipping promotions on selected products or minimum order values from time to time.

📍 Order Tracking

Once your order is shipped, you will receive a confirmation message or email with tracking details so you can easily monitor your delivery status.

⏳ Delayed or Lost Packages

Although we work with reliable courier services, delays can sometimes occur due to factors beyond our control.

Vanity Yard is not responsible for delays caused by:

Customs clearance
Weather conditions
Incorrect address provided by customer
Courier or logistics issues

If your order is significantly delayed or appears lost, please contact our support team for assistance.

🏠 Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

📦 Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the product and packaging so we can assist you.

🌍 International Shipping

For international orders (if applicable), customers may be responsible for customs duties, taxes, or import fees according to their country’s regulations.